https://helpforum.sky.com/t5/Broadband/Order-Tracking-for-Broadband/m-p/4540280#M372719 <P>Hello,</P><P>&nbsp;</P><P>I placed a broadband order this morning but neither the App or website (tracking page says: Contact us to get an update) are showing any order information or tracking. However, I did get a confirmation email.</P><P>&nbsp;</P><P>I'am re-using the email address from an old Sky account but i did remove the email from the old account before placing the order.</P><P>&nbsp;</P><P>Any help appreciated.</P> Thu, 18 Jan 2024 18:03:06 GMT ct_scot 2024-01-18T18:03:06Z https://helpforum.sky.com/t5/Broadband/Order-Tracking-for-Broadband/m-p/4540280#M372719 <P>Hello,</P><P>&nbsp;</P><P>I placed a broadband order this morning but neither the App or website (tracking page says: Contact us to get an update) are showing any order information or tracking. However, I did get a confirmation email.</P><P>&nbsp;</P><P>I'am re-using the email address from an old Sky account but i did remove the email from the old account before placing the order.</P><P>&nbsp;</P><P>Any help appreciated.</P> Thu, 18 Jan 2024 18:03:06 GMT https://helpforum.sky.com/t5/Broadband/Order-Tracking-for-Broadband/m-p/4540280#M372719 ct_scot 2024-01-18T18:03:06Z https://helpforum.sky.com/t5/Broadband/Order-Tracking-for-Broadband/m-p/4540327#M372720 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3952682">@ct_scot</a>&nbsp; If the order tracking is telling you to contact Sky for an uodate you'll need to call as the forum can't tell you anything about an order you placed.</P> Thu, 18 Jan 2024 18:54:12 GMT https://helpforum.sky.com/t5/Broadband/Order-Tracking-for-Broadband/m-p/4540327#M372720 GD1 2024-01-18T18:54:12Z