https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4540124#M372697 <P>Internet has been off for around 3 hours. Have reset, turned on and off etc (followed all tips!) and the light is still off&nbsp;</P> Thu, 18 Jan 2024 15:18:54 GMT Kirsty170200 2024-01-18T15:18:54Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4540124#M372697 <P>Internet has been off for around 3 hours. Have reset, turned on and off etc (followed all tips!) and the light is still off&nbsp;</P> Thu, 18 Jan 2024 15:18:54 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4540124#M372697 Kirsty170200 2024-01-18T15:18:54Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4540268#M372716 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3952910">@Kirsty170200</a>&nbsp; Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /></P> Thu, 18 Jan 2024 17:31:23 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4540268#M372716 Highlinder 2024-01-18T17:31:23Z