https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/4539751#M372618 <P>Thank you, it has come back on now. All fixed but appreciate your reply. Thanks&nbsp;</P> Thu, 18 Jan 2024 10:03:53 GMT Sam117 2024-01-18T10:03:53Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/4539666#M372610 <P>Tried all the online help but can't get anything to connect to the hub. All 3 lights on hub are green but nothing will connect to it. Went off just after 8am this morning&nbsp;</P> Thu, 18 Jan 2024 08:48:39 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/4539666#M372610 Sam117 2024-01-18T08:48:39Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/4539731#M372616 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3952549">@Sam117</a>&nbsp;try to reboot the hub by pulling the power for 20 seconds or so which will force the hub to reboot. If you still cannot connect try a hub reset by pressing in the reset pin for up to 20 seconds until the power led blinks. Thst will return the hub to its factory default settings and then try to reconnect. If that works condider if someone with access to your network could have changed the settings.</P> <P>&nbsp;</P> <P>If still stuck call Sky.</P> Thu, 18 Jan 2024 09:41:02 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/4539731#M372616 Chrisee 2024-01-18T09:41:02Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/4539751#M372618 <P>Thank you, it has come back on now. All fixed but appreciate your reply. Thanks&nbsp;</P> Thu, 18 Jan 2024 10:03:53 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/4539751#M372618 Sam117 2024-01-18T10:03:53Z