https://helpforum.sky.com/t5/Broadband/actual-and-guaranteed-speed/m-p/4538757#M372473 <P>According to Sky speed check it shows 57.7 mbs and says it's good but the guaranteed speed minimum is 62 mbs for superfast broadband am I due a refund and should I go back to normal broadband ? What's the best way forward. I've tried phoning them but it takes me round in circles.</P> Wed, 17 Jan 2024 11:13:43 GMT A+R+S 2024-01-17T11:13:43Z https://helpforum.sky.com/t5/Broadband/actual-and-guaranteed-speed/m-p/4538757#M372473 <P>According to Sky speed check it shows 57.7 mbs and says it's good but the guaranteed speed minimum is 62 mbs for superfast broadband am I due a refund and should I go back to normal broadband ? What's the best way forward. I've tried phoning them but it takes me round in circles.</P> Wed, 17 Jan 2024 11:13:43 GMT https://helpforum.sky.com/t5/Broadband/actual-and-guaranteed-speed/m-p/4538757#M372473 A+R+S 2024-01-17T11:13:43Z https://helpforum.sky.com/t5/Broadband/actual-and-guaranteed-speed/m-p/4538823#M372482 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3192366">@A+R+S</a>&nbsp;wrote:<BR /> <P>According to Sky speed check it shows 57.7 mbs and says it's good but the guaranteed speed minimum is 62 mbs for superfast broadband am I due a refund and should I go back to normal broadband ? What's the best way forward. I've tried phoning them but it takes me round in circles.</P> <HR /></BLOCKQUOTE> <P><A href="https://www.sky.com/help/articles/sky-fibre-speed-guarantee" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-fibre-speed-guarantee</A>&nbsp;</P> <P>&nbsp;</P> <P>50 - 60 Mbs suggests FTTC, which is very much 'normal' broadband these days.</P> <P>&nbsp;</P> <P>Anything pre-dating 'Superfast' (i.e. ADSL) is obsolete.</P> Wed, 17 Jan 2024 12:13:37 GMT https://helpforum.sky.com/t5/Broadband/actual-and-guaranteed-speed/m-p/4538823#M372482 TimmyBGood 2024-01-17T12:13:37Z