https://helpforum.sky.com/t5/Broadband/Bowes-Park-Outage/m-p/4538054#M372373 <P>I've had no landline since the 5/1 and broadband finally gave up the ghost on the 11/1 after an intermittent service during the same period.&nbsp; An engineer was booked via the online troubleshooter on the 6/1, and I waited the stipulated 2–5 days for Openreach to investigate.&nbsp; By the 12/1 no joy, so I called Sky and was told that the work was due to completed that day.&nbsp;&nbsp; By the 13/1, no change, so I made a formal complaint.&nbsp; I received a call on the 14/1 and was told that there was a problem with a main cable in the Bowes Park area and over a thousand customers have been affected. The estimated time for repair is now the 17/1!</P><P>What I find strange is that there is nothing on Sky's site, nor any mention of this issue on social media.&nbsp;&nbsp; With that many people affected over such a long period, surely there would be lots of people screaming by now?</P><P>So, is there anyone in the Bowes Park area having the same issues, and what have you been told?</P> Tue, 16 Jan 2024 15:19:24 GMT Mamarti07 2024-01-16T15:19:24Z https://helpforum.sky.com/t5/Broadband/Bowes-Park-Outage/m-p/4538054#M372373 <P>I've had no landline since the 5/1 and broadband finally gave up the ghost on the 11/1 after an intermittent service during the same period.&nbsp; An engineer was booked via the online troubleshooter on the 6/1, and I waited the stipulated 2–5 days for Openreach to investigate.&nbsp; By the 12/1 no joy, so I called Sky and was told that the work was due to completed that day.&nbsp;&nbsp; By the 13/1, no change, so I made a formal complaint.&nbsp; I received a call on the 14/1 and was told that there was a problem with a main cable in the Bowes Park area and over a thousand customers have been affected. The estimated time for repair is now the 17/1!</P><P>What I find strange is that there is nothing on Sky's site, nor any mention of this issue on social media.&nbsp;&nbsp; With that many people affected over such a long period, surely there would be lots of people screaming by now?</P><P>So, is there anyone in the Bowes Park area having the same issues, and what have you been told?</P> Tue, 16 Jan 2024 15:19:24 GMT https://helpforum.sky.com/t5/Broadband/Bowes-Park-Outage/m-p/4538054#M372373 Mamarti07 2024-01-16T15:19:24Z