topic Re: Sky Fibre in Broadband

Sky Fibre

Leane.1981 — Mon, 15 Jan 2024 19:41:21 GMT

Hello,

I applied to switch my broadband from BT to Sky fibre in October. Already a sky customer for TV and have had sky broadband im the past. I'm still waiting. I know there is fibre in my street. Openreach came out in November and said they'd have to dig up my garden to get it to me but have not been back since. Meanwhile I'm still paying double the price of sky a month with BT when that was the reason for switching. If I had known fibre was that difficult and long I would have never asked for it.

Does anyone know if I can change to another sky broadband option instead without too much fuss?

Re: Sky Fibre

mormegil — Mon, 15 Jan 2024 19:58:03 GMT

Generally once a street has been upgraded to full fibre then that is the only technology that can be sold from that point onwards

Re: Sky Fibre

TimmyBGood — Mon, 15 Jan 2024 21:14:58 GMT

@Leane.1981

As @mormegil indicates, the chances are any ISP which uses the Openreach network will only offer provisioning over FTTP, even if you order a Superfast rather than Ultrafast broadband product: this is part of the national transition to optical infrastructure.