topic Re: Internet running slow and patchy - Too cold? in Broadband

Internet running slow and patchy - Too cold?

JackG87 — Mon, 15 Jan 2024 13:49:06 GMT

Recently upgraded to Sky Full Fibre and the service had been fine, however in the last week and a half its running very slow. The service checker suggests we should be getting full service with no interruptions.

The engineer who fitted the new hub placed it inside our garage (connected to the house) which seemed odd but assured us the speeds would be fine.My thoughts are that the cold weather is affecting the router/hub such that speeds are slow... There is no other obvious reason why we are having issues. Does anyone have any thoughts on this?

Re: Internet running slow and patchy - Too cold?

TimmyBGood — Mon, 15 Jan 2024 14:31:05 GMT

@JackG87 wrote:

The engineer who fitted the new hub placed it inside our garage (connected to the house) which seemed odd but assured us the speeds would be fine.My thoughts are that the cold weather is affecting the router/hub such that speeds are slow...

The main concern about having electrical equipment housed in spaces subject to outside temperature/humidity is condensation, which shouldn't slow speed but might well fry the hardware.

It that actually the Sky Hub location, or the ONT for an FTTP connection?