https://helpforum.sky.com/t5/Broadband/Internet-dropping/m-p/4535616#M371965 <P>internet regularly freezes on laptops. Alexa devices drop and go quiet.</P><P>syslog: Send out NTP request to ntp1.isp.sky.com<BR />syslog: Received NTP Sync Reply from ntp1.isp.sky.com<BR />syslog: System time is up to date<BR />syslog: WAN IPV6 UP<BR />syslog: Lease renewed 3600 ip 90.205.156.42<BR />syslog: WAN IPV6 UP<BR />syslog: TR69: Connect to Production ACS<BR />syslog: TR69: Connection to ACS Complete<BR />syslog: TR69: Close ACS Connection<BR />syslog: Lease renewed 3600 ip 90.205.156.42<BR />syslog: WAN IPV6 UP</P><P>syslog: Lease renewed 3600 ip 90.205.156.42<BR />syslog: WAN IPV6 UP<BR />syslog: Lease renewed 3600 ip 90.205.156.42<BR /><BR /></P><P>&nbsp;</P> Sat, 13 Jan 2024 20:18:19 GMT Martyn100 2024-01-13T20:18:19Z https://helpforum.sky.com/t5/Broadband/Internet-dropping/m-p/4535616#M371965 <P>internet regularly freezes on laptops. Alexa devices drop and go quiet.</P><P>syslog: Send out NTP request to ntp1.isp.sky.com<BR />syslog: Received NTP Sync Reply from ntp1.isp.sky.com<BR />syslog: System time is up to date<BR />syslog: WAN IPV6 UP<BR />syslog: Lease renewed 3600 ip 90.205.156.42<BR />syslog: WAN IPV6 UP<BR />syslog: TR69: Connect to Production ACS<BR />syslog: TR69: Connection to ACS Complete<BR />syslog: TR69: Close ACS Connection<BR />syslog: Lease renewed 3600 ip 90.205.156.42<BR />syslog: WAN IPV6 UP</P><P>syslog: Lease renewed 3600 ip 90.205.156.42<BR />syslog: WAN IPV6 UP<BR />syslog: Lease renewed 3600 ip 90.205.156.42<BR /><BR /></P><P>&nbsp;</P> Sat, 13 Jan 2024 20:18:19 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping/m-p/4535616#M371965 Martyn100 2024-01-13T20:18:19Z https://helpforum.sky.com/t5/Broadband/Internet-dropping/m-p/4535836#M372003 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3904133">@Martyn100</a>&nbsp;what happens to the LEDs on the hub when you get a freeze? The log looks normal for a lease renewal which should be a background activity. What might help is seeing your hub stats taken when the hub is connected see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Sun, 14 Jan 2024 08:52:02 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping/m-p/4535836#M372003 Chrisee 2024-01-14T08:52:02Z