https://helpforum.sky.com/t5/Broadband/Bereavement/m-p/4528046#M370884 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3942281">@PaulStamps</a>&nbsp;condolences on your loss.&nbsp;I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> Fri, 05 Jan 2024 12:06:19 GMT Chrisee 2024-01-05T12:06:19Z https://helpforum.sky.com/t5/Broadband/Bereavement/m-p/4528027#M370881 <P>My wife was the account holder but sadly passed away on boxing day, I have found a router that needs to be returned by 6th January and I also need to talk to someone about closing the account but cant get any answer on phone, is there an email address.</P> Fri, 05 Jan 2024 11:51:39 GMT https://helpforum.sky.com/t5/Broadband/Bereavement/m-p/4528027#M370881 PaulStamps 2024-01-05T11:51:39Z https://helpforum.sky.com/t5/Broadband/Bereavement/m-p/4528046#M370884 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3942281">@PaulStamps</a>&nbsp;condolences on your loss.&nbsp;I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> Fri, 05 Jan 2024 12:06:19 GMT https://helpforum.sky.com/t5/Broadband/Bereavement/m-p/4528046#M370884 Chrisee 2024-01-05T12:06:19Z https://helpforum.sky.com/t5/Broadband/Bereavement/m-p/4528062#M370888 <P>Hi there! Thank you for escalating this. We have sent an invite to PaulStamps.</P> Fri, 05 Jan 2024 12:17:28 GMT https://helpforum.sky.com/t5/Broadband/Bereavement/m-p/4528062#M370888 Addie15 2024-01-05T12:17:28Z