topic Re: Want to cancel Broadband in Broadband

Want to cancel Broadband

Jess211 — Thu, 04 Jan 2024 14:53:59 GMT

I need the phone number to cancel my bb I'm out of contact and I've found virgin cheaper

Moderator note: Moved from nws article comments and changed title to reflect topic.

Re: Want to cancel Broadband

jamesn123 — Thu, 04 Jan 2024 14:59:44 GMT

It is 150 from your Sky landline or go to https://www.sky.com/help/articles/cancel-sky-broadband and scroll to the bottom and click no i need more help

Re: Want to cancel Broadband

Daniel0210 — Thu, 04 Jan 2024 15:02:46 GMT

@Jess211
To cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

You’ll need to return any loaned router to Sky, so it’s important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period.