topic Re: Hello, I'm moving into a my first home next week and it won't let me join sky broadband due to t in Broadband https://helpforum.sky.com/t5/Broadband/Hello-I-m-moving-into-a-my-first-home-next-week-and-it-won-t-let-me-join-sky-broadband-due-to-the-o/m-p/4524724#M370361 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3939085">@Maizie22</a>&nbsp;</P> <P>If the previous owners have not yet cancelled their connection or arranged a home move you may be blocked from ordering yourself. Have you phoned Sky and spoke to them about this as the advisor may be able to work around it by ordering a new line or placing a cease on the previous occupants line.&nbsp;</P> Tue, 02 Jan 2024 13:53:31 GMT jamesn123 2024-01-02T13:53:31Z Hello, I'm moving into a my first home next week and it won't let me join sky broadband due to the o https://helpforum.sky.com/t5/Broadband/Hello-I-m-moving-into-a-my-first-home-next-week-and-it-won-t-let-me-join-sky-broadband-due-to-the-o/m-p/4523830#M370161 <P>Hello, I'm moving into a my first home next week and it won't let me join sky broadband due to the old owners who lived or stayed there before I was wondering how this all works? Being I want to join??</P> Mon, 01 Jan 2024 16:22:31 GMT https://helpforum.sky.com/t5/Broadband/Hello-I-m-moving-into-a-my-first-home-next-week-and-it-won-t-let-me-join-sky-broadband-due-to-the-o/m-p/4523830#M370161 Maizie22 2024-01-01T16:22:31Z Re: Hello, I'm moving into a my first home next week and it won't let me join sky broadband due to t https://helpforum.sky.com/t5/Broadband/Hello-I-m-moving-into-a-my-first-home-next-week-and-it-won-t-let-me-join-sky-broadband-due-to-the-o/m-p/4523845#M370165 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3939085">@Maizie22</a>&nbsp; What information is it giving you while trying to join Sky? Do you have Sky broadband at the address you are at just now?</P> Mon, 01 Jan 2024 16:35:52 GMT https://helpforum.sky.com/t5/Broadband/Hello-I-m-moving-into-a-my-first-home-next-week-and-it-won-t-let-me-join-sky-broadband-due-to-the-o/m-p/4523845#M370165 Highlinder 2024-01-01T16:35:52Z Re: Hello, I'm moving into a my first home next week and it won't let me join sky broadband due to t https://helpforum.sky.com/t5/Broadband/Hello-I-m-moving-into-a-my-first-home-next-week-and-it-won-t-let-me-join-sky-broadband-due-to-the-o/m-p/4524724#M370361 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3939085">@Maizie22</a>&nbsp;</P> <P>If the previous owners have not yet cancelled their connection or arranged a home move you may be blocked from ordering yourself. Have you phoned Sky and spoke to them about this as the advisor may be able to work around it by ordering a new line or placing a cease on the previous occupants line.&nbsp;</P> Tue, 02 Jan 2024 13:53:31 GMT https://helpforum.sky.com/t5/Broadband/Hello-I-m-moving-into-a-my-first-home-next-week-and-it-won-t-let-me-join-sky-broadband-due-to-the-o/m-p/4524724#M370361 jamesn123 2024-01-02T13:53:31Z