https://helpforum.sky.com/t5/Broadband/Unable-to-Access-Broadband-Shield/m-p/4524628#M370324 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3932348">@jmel27</a>&nbsp;</P> <P>Try a different browser or clearing your cache and cookies as the Sky website can often be quite picky.&nbsp;</P> Tue, 02 Jan 2024 13:01:41 GMT jamesn123 2024-01-02T13:01:41Z https://helpforum.sky.com/t5/Broadband/Unable-to-Access-Broadband-Shield/m-p/4516527#M369041 <P>Hi,</P><P>&nbsp;</P><P>New customer and unable to access to broadband shield to turn it off.</P><P>Judging by all the responses, many people are having the same issue, is this not enabled as standard when customers join Sky?</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="jmel27_0-1703239798716.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/95941i2CFA87EC1B995E2D/image-size/medium?v=v2&amp;px=400" role="button" title="jmel27_0-1703239798716.png" alt="jmel27_0-1703239798716.png" /></span></P><P>&nbsp;</P> Fri, 22 Dec 2023 10:12:01 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-Access-Broadband-Shield/m-p/4516527#M369041 jmel27 2023-12-22T10:12:01Z https://helpforum.sky.com/t5/Broadband/Unable-to-Access-Broadband-Shield/m-p/4524628#M370324 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3932348">@jmel27</a>&nbsp;</P> <P>Try a different browser or clearing your cache and cookies as the Sky website can often be quite picky.&nbsp;</P> Tue, 02 Jan 2024 13:01:41 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-Access-Broadband-Shield/m-p/4524628#M370324 jamesn123 2024-01-02T13:01:41Z