topic Re: Stream and buffering problem in Broadband

Stream and buffering problem

AndreiSorin — Mon, 01 Jan 2024 19:52:42 GMT

2 weeks ago everything was fine no problem at all with stream or watching movies , 2 ago start problems with loading and low speed , I did checks , my speed test in sky app is look fine ( always said is fine even if is not but that is another story ) so what I'm suppose to do ? I still pay the bills but can use it as for what I pay to see movies and stream .

Re: Stream and buffering problem

mae-3 — Mon, 01 Jan 2024 20:00:50 GMT

@AndreiSorin

A post of the router stats would be useful, so the community has some information to go by, a post at the top of the forum explains how to post those router stats.

Re: Stream and buffering problem

AndreiSorin — Mon, 01 Jan 2024 20:07:02 GMT

Re: Stream and buffering problem

JimM1 — Mon, 01 Jan 2024 20:22:51 GMT

@AndreiSorin

Those are not the stat's required, see the pinned post at top off page and follow instructions

Re: Stream and buffering problem

AndreiSorin — Mon, 01 Jan 2024 20:58:09 GMT

Re: Stream and buffering problem

GD1 — Mon, 01 Jan 2024 21:08:09 GMT

@AndreiSorin Agian the latest image is not your stas, please fiollow the guide at the top of the page to the very end. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

PS your image can't be shown due to having your external IP present