topic Re: Landline not working m in Broadband

Landline not working m

Howard44 — Sun, 31 Dec 2023 04:48:43 GMT

The broadband is working but the online checker shows it as performing poorly and inconsistently. The voice landline is not working at all - no dial tone. I have checked plugging the phone into the master socket and the line seems to be at fault. I can't find a checker on Sky Talk section to test the line?

Re: Landline not working m

cookiemonsteruk — Sun, 31 Dec 2023 04:51:04 GMT

@Howard44

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: Landline not working m

Daniel0210 — Sun, 31 Dec 2023 05:00:36 GMT

@Howard44 wrote:

I can't find a checker on Sky Talk section to test the line?

@Howard44

In addition to the advice from @cookiemonsteruk see the below link

https://www.sky.com/help/articles/fix-phone-problems-start