topic Re: engineer in Broadband

engineer

Gisel — Fri, 29 Dec 2023 10:09:25 GMT

I had an appointment with the engineer for December 27 and he has not come. I've been without internet for 2 weeks now and they haven't given me a solution.

Re: engineer

GD1 — Fri, 29 Dec 2023 10:13:16 GMT

@Gisel I'm afraid the forum won;t know what the issue is either as we are customers like you.

Only Sky can provide any kind of updates for you.

Re: engineer

caesarome — Fri, 29 Dec 2023 10:15:16 GMT

Does anything show here regarding this appointment:

https://www.sky.com/ordertracking

If not you will have to call Sky for an update.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home