topic Re: full fibre available in Broadband

full fibre available

toptinker — Wed, 27 Dec 2023 13:38:16 GMT

ok open reach or should i say morrisons and another company (subcontracting) have last week installed full fibre connections on our street. spliced was the last termed they used ? so my query is when will i be able to run full fibre to my house. i believe all i need now is connecting to the system ? thanks

Re: full fibre available

TimmyBGood — Wed, 27 Dec 2023 13:54:16 GMT

@toptinker

You can do so once retail ISPs such as Sky start listing FTTP as an available service and you sign up for that. Openreach don't make the final connection into an individual address until an order from an ISP lands with them.

Re: full fibre available

toptinker — Wed, 27 Dec 2023 13:51:29 GMT

cheers for that. i understand this. what timeframe would you say it will be available (upto 900mbps)

Re: full fibre available

TimmyBGood — Wed, 27 Dec 2023 13:57:11 GMT

@toptinker

Once Openreach / BT Wholesale list an address as being in an FTTP deployment area, it depends on how quickly an ISP dredges that information into their own sales database.

The BT Wholesale Availability Checker is here:

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

Re: full fibre available

toptinker — Wed, 27 Dec 2023 14:20:17 GMT

cheers pal please see the pc. thanks

Re: full fibre available

TimmyBGood — Wed, 27 Dec 2023 14:36:19 GMT

@toptinker

See the first line below the table. Until that changes, no ISP using the Openreach network will list any Ultrafast broadband products for sale at the address because they cannot place an order for connection.

Re: full fibre available

mormegil — Wed, 27 Dec 2023 14:38:43 GMT

Openreach update their records usually once per month and that date varies from area to area

For my address the full fibre cabling was fitted in October but could not place orders with bt until November and with sky or any other provider until the January

just keep checking your postcode in sky.com as a new customer to check when it updates to show the full fibre packages

Re: full fibre available

toptinker — Wed, 27 Dec 2023 14:41:27 GMT

ok cheers.so should i just wait or contact sky in a few months, should i register my interest etc?

Re: full fibre available

mormegil — Wed, 27 Dec 2023 14:45:15 GMT

Personally I tried to wait patiently for it to become available and then placed my order via the website as I was upgrading from superfast so I had a working service the whole time

who is your current service with?

Re: full fibre available

toptinker — Wed, 27 Dec 2023 14:51:03 GMT

i am with sky. i am as they say on the fastest on the copper phone wires at 30mbps. i usually get 28 max its ok for me but if faster is avail then i want it LOL

Re: full fibre available

mormegil — Wed, 27 Dec 2023 14:54:45 GMT

Try and be patient and wait for the Easter sales lol

once it's released for other providers to start and supply you may start to get junk mail through the door from companies trying to get you signed up for the full fibre

Re: full fibre available

mormegil — Wed, 27 Dec 2023 15:05:12 GMT

I started with the ultrafast to see how the WiFi signal compare to the old superfast and then upped it as my WiFi in the house was faster than the connection and once that was bottle necked by the hubs output I upgrade to the new max hub

Re: full fibre available

toptinker — Mon, 01 Jan 2024 22:37:57 GMT

ok good news i can now access full fibre that was quick from them doing the cables in the last 2 weeks. anyways i have looked atISP costs ranging from 300-900 mbps top of my head range from £30-£54 per month, that wouls be broadband only. so not sure with sky what it would be as they say£30-£50 but that would be with sky tv, (which i have) also i could poss do without a landline as i only need my mobile. i presume a line retal would be in the cost as before ? my broadband contract expires with sky in august.

thanks please advise would be great

Re: full fibre available

Chrisee — Tue, 02 Jan 2024 08:01:48 GMT

@toptinker Sky sell several full fibre products from 35Mb/s to 900Mb/s but unless bundled in a special offer typically Ultrafast+ which is the 500Mb/s product retails at £48/month for broadband alone. See https://www.sky.com/broadband

TV services are additional costs. Line rental is included as is a free voice line where you only psy for calls you make. There are various bundled offers but given TV contracts are separate from Broadband you may not be eligible for a bundle offer if your current TV agreementis still in the fixed contract period.

Give Sky a call if you are confused.

Re: full fibre available

toptinker — Tue, 02 Jan 2024 09:01:37 GMT

Thank you for your input. Poss get a better deal to stay with sky etc ? I can wait till august but I am sort of desperate for faster speeds. Does faster and new hub improve wifi signals I do have a few issues with blind spots ?

Re: full fibre available

Chrisee — Tue, 02 Jan 2024 09:15:53 GMT

@toptinker you can upgrade your broadband whil still in the fixed 18 month period so need to wait but talk to Sky as they can give you proces based on your exact needs and current deals..

Re: full fibre available

toptinker — Thu, 04 Jan 2024 10:04:49 GMT

Thanks I don't see a phone number on my account page.as u say I need to actually speak to a advisor?

Re: full fibre available

mormegil — Thu, 04 Jan 2024 13:11:59 GMT

If you dial 150 from your sky landline or sky mobile (if you have one) that will take you through to sky

Re: full fibre available

toptinker — Tue, 09 Jan 2024 22:30:59 GMT

thank you. sorry for the late reply but when i try and log in says unavaiable not working. on 2 devices. logged on through my wifes user on the same laptop and i am back in ? still waitibg for sky to ring me back. got a deal on 100mbps as they say thats more than what i need ok. so engineer booked in a couple of weeks. having said this i changed my mind after only a hour or so as i found loads of other ISPs providing the same and often faster speeds. after asking to cancel this fibre order i asked what would it cost to cancel my b/band contract as i have 8 months to go. think he said approx £27 ish ? which i can live with. having said i will cancel he did me a better deal of slightly cheaper per month and now 145mbps but i am still waiting for them to cancel the first order so i can upgrade to the 145mbps and a touch cheaper. i am really xxxxed off that they said they would phone me nothing yet this was 2 days ago ? the mood i am in now is to cancel the order anyway settle my contract and go elsewhere. never has issues with sky before thia very dissapointed. whats your thoughts ?

Re: full fibre available

mormegil — Wed, 10 Jan 2024 00:15:10 GMT

Any provider will need to complete the final installation of the full fibre from the street to the house so at least you have your current service in place while you wait for this

As you already have the 100Mbps ordered and in progress you could always see that through to activation and then see if they honour the offer on the faster one once it's simpler to upgrade, save cancelling and replacing which would put you back to the end of the queue for openreach engineers

at the end of the day it is your choice to stick with what you know or to try something new, at least you have the cooling off period once active so if you don't like what ever service you get there is the option to switch once the hard work is done