topic Re: Internet issues in Broadband

Internet issues

Raddy1 — Sat, 23 Dec 2023 19:52:37 GMT

My internet is not working, on the router the internet is not turning green and the voice is orange

Anonymous — Sat, 23 Dec 2023 19:54:34 GMT

@Raddy1 wrote:
My internet is not working, on the router the internet is not turning green and the voice is orange

Raddy1 — Sat, 23 Dec 2023 19:56:10 GMT

What does that mean @Anonymous

Anonymous — Sat, 23 Dec 2023 19:58:07 GMT

@Raddy1 wrote:
What does that mean @Anonymous

It meant you were in the wrong forum but someone has moved your post for you since I posted.

Raddy1 — Sat, 23 Dec 2023 20:02:32 GMT

How do I fix my internet @Anonymous

dueyfinster — Sat, 23 Dec 2023 20:06:09 GMT

@Raddy1 where are you based? I think the service is down - I seem to be affected also.

Raddy1 — Sat, 23 Dec 2023 20:07:54 GMT

I'm from burnley which is near blackburn.

JimM1 — Sat, 23 Dec 2023 20:08:42 GMT

1st step would be to power off the router for at least a minute, and see if fault clears once it reboots.

Takes about 5 mins to reboot.

If not working, use a mobile on mobile data, log into your sky account and fined option to test your broadband connection.

dueyfinster — Sat, 23 Dec 2023 20:09:09 GMT

Ah okay I'm based in Ireland so different issue.