https://helpforum.sky.com/t5/Broadband/Wi-Fi-settings/m-p/4516382#M369010 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/431330">@menot+you</a>&nbsp; You can reset the routerr with a factory reset and this will then let you login with the information on the back of the router. The only downside to this is any custom settings will have to be re-input.</P> Thu, 21 Dec 2023 22:44:00 GMT Highlinder 2023-12-21T22:44:00Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-settings/m-p/4516358#M369003 <P>Quite some time ago I set a user name and password for accessing my sky wifi settings. However, I've now lost those details and wondered if there was anyway of resetting them with a new user name and password.&nbsp;</P> Thu, 21 Dec 2023 21:50:21 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-settings/m-p/4516358#M369003 menot+you 2023-12-21T21:50:21Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-settings/m-p/4516382#M369010 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/431330">@menot+you</a>&nbsp; You can reset the routerr with a factory reset and this will then let you login with the information on the back of the router. The only downside to this is any custom settings will have to be re-input.</P> Thu, 21 Dec 2023 22:44:00 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-settings/m-p/4516382#M369010 Highlinder 2023-12-21T22:44:00Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-settings/m-p/4516441#M369020 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/431330">@menot+you</a>&nbsp;to perform a factory reset press in the reset pin until the power led flashes which can take up to 20 seconds as if you release before thst the hub just reboots.</P> Fri, 22 Dec 2023 07:48:51 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-settings/m-p/4516441#M369020 Chrisee 2023-12-22T07:48:51Z