topic Not received sky hub in Broadband

Not received sky hub

FrancescaLecci — Wed, 20 Dec 2023 16:59:05 GMT

hi, I have not received my sky hub but I am being billed from today. Can you please help?

Re: Not received sky hub

Chrisee — Wed, 20 Dec 2023 18:19:24 GMT

@FrancescaLecci I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: Not received sky hub

Lisa-P1987 — Thu, 21 Dec 2023 13:54:43 GMT

Hi there @FrancescaLecci , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Not received sky hub

Addie15 — Sun, 24 Dec 2023 08:57:20 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.