https://helpforum.sky.com/t5/Broadband/Sky-box-return/m-p/4512439#M368402 <P>I changed supplier 3 weeks ago and have now been asked to return my sky equipment that I no longer have as I wasn't aware that it had to be sent back.&nbsp;<BR /><BR />First time I have had to return the router to sky and I was a previous customer and never had to do this/&nbsp;</P><P>It's unfair I am going to be charged given i had not been given any warning to send back.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 17 Dec 2023 14:08:41 GMT oaksiedoaksie 2023-12-17T14:08:41Z https://helpforum.sky.com/t5/Broadband/Sky-box-return/m-p/4512439#M368402 <P>I changed supplier 3 weeks ago and have now been asked to return my sky equipment that I no longer have as I wasn't aware that it had to be sent back.&nbsp;<BR /><BR />First time I have had to return the router to sky and I was a previous customer and never had to do this/&nbsp;</P><P>It's unfair I am going to be charged given i had not been given any warning to send back.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 17 Dec 2023 14:08:41 GMT https://helpforum.sky.com/t5/Broadband/Sky-box-return/m-p/4512439#M368402 oaksiedoaksie 2023-12-17T14:08:41Z https://helpforum.sky.com/t5/Broadband/Sky-box-return/m-p/4512441#M368403 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3556351">@oaksiedoaksie</a>&nbsp;</P> <P>All Sky Q equipment and most Sky broadband hubs have to be returned when you cancel your subscription.</P> <P>&nbsp;</P> <P>This link explains the charges for not doing so</P> <P><A href="https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment" target="_blank">https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment</A>&nbsp;</P> Sun, 17 Dec 2023 14:13:17 GMT https://helpforum.sky.com/t5/Broadband/Sky-box-return/m-p/4512441#M368403 Daniel0210 2023-12-17T14:13:17Z