Set up sky streaming

Doodle21 — Mon, 09 Nov 2026 20:47:18 GMT

Plugged in as per instruction,

Screen message Let's get connected

Clicked on WiFi using password

Screen goes blank and then repeats above

Re: Set up sky streaming

mikealanr — Mon, 09 Nov 2026 23:17:41 GMT

Hi @Doodle21

Try the steps outlined here: https://www.sky.com/help/articles/setting-up-sky-glass-network-setup

If the above doesn't work, try unplugging your puck > press and hold the button underneath> power puck back on > keep hold till you see coloured lights flash. Follow instructions.

Failing that you will need to contact sky (we are fellow customers here on the community).

MikeAlanR

topic Re: Set up sky streaming in Sky Stream

Set up sky streaming

Re: Set up sky streaming