topic Re: My TV hub light is flashing in Sky Stream

My TV hub light is flashing

Mprice1234 — Sat, 24 Oct 2026 06:16:12 GMT

I can't get onto my TV as my sky hub for the TV isn't working the light is flashing and just won't connect to the TV to watch anything

Re: My TV hub light is flashing

GD1 — Sat, 24 Oct 2026 07:48:57 GMT

@Mprice1234 So are you sayimg your broadband is down? If so who provides your broadband service?

Also if your broadband is down so will Sky Glass/Stream as they rely on an active broadband service to operate.

Re: My TV hub light is flashing

lettice — Sat, 24 Oct 2026 09:00:19 GMT

@Mprice1234 wrote:
I can't get onto my TV as my sky hub for the TV isn't working the light is flashing and just won't connect to the TV to watch anything

Do you mean your Sky stream puck that is connected to your TV?

If so, that sounds like it your Sky Stream puck is stuck in a standby state.

Can you try performing the recovery procedure on step 4 of this Sky help article;

https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck

Re: My TV hub light is flashing

baron75mk3 — Sat, 24 Oct 2026 10:50:12 GMT

@Mprice1234 I had exactly this issue last week with the latest updates , on both of my pucks , its a corrupted update , you need to force the puck to redownload a full puck OS , if you look at my own post down below you will see how to do it it fixed the issue on both pucks 1st time no amount of restarting , factory resets or pulling the plug fixed it as its essentially a bricked device due to OS corruption.

Also when you do the procedure if you can have a wired connection to the puck as sometimes doing this on wifi can produce a stuck at "0" downloading screen

https://helpforum.sky.com/t5/Sky-Stream/Software-Firmware-boot-loop-Fix/m-p/5396604#M85119