https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5400923#M85346 <P>Switch tv off and a message pops up saying no device detected in hdmi 1 connect to hdmi 3 and add older device connection - tried and message says no device detected connect to hdmi 1!!&nbsp;</P><P>&nbsp;</P><P>remote often says going to sleep pick up your remote - doesnt work it shuts down the tv anyway!&nbsp;</P> Fri, 23 Oct 2026 17:49:05 GMT Sandra1376 2026-10-23T17:49:05Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5400923#M85346 <P>Switch tv off and a message pops up saying no device detected in hdmi 1 connect to hdmi 3 and add older device connection - tried and message says no device detected connect to hdmi 1!!&nbsp;</P><P>&nbsp;</P><P>remote often says going to sleep pick up your remote - doesnt work it shuts down the tv anyway!&nbsp;</P> Fri, 23 Oct 2026 17:49:05 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5400923#M85346 Sandra1376 2026-10-23T17:49:05Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5400949#M85349 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4699470">@Sandra1376</a>&nbsp;</P><P>&nbsp;</P><P>Is this a sky glass you have (you have posted in the sky stream board)? What devices are connected to your TV? If not sky glass what is the make and model?</P><P>&nbsp;</P><P>Re the shutting down. When picking up the remote try pushing a button e.g center circle.</P><P>&nbsp;</P><P>Please clarify what your set up is and the community will try to help.</P><P>&nbsp;</P><P>MikeAlanR&nbsp;</P><P>&nbsp;</P> Fri, 23 Oct 2026 18:23:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5400949#M85349 mikealanr 2026-10-23T18:23:22Z