https://helpforum.sky.com/t5/Sky-Stream/Service-disruption/m-p/5399830#M85295 I regularly get signal dropping out and sky stream turning to blue screen. It happens every time it turns on and during watching programmes. Wired connection is showing strong internet connection. Thu, 22 Oct 2026 13:19:21 GMT HBsky 2026-10-22T13:19:21Z https://helpforum.sky.com/t5/Sky-Stream/Service-disruption/m-p/5399830#M85295 I regularly get signal dropping out and sky stream turning to blue screen. It happens every time it turns on and during watching programmes. Wired connection is showing strong internet connection. Thu, 22 Oct 2026 13:19:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Service-disruption/m-p/5399830#M85295 HBsky 2026-10-22T13:19:21Z https://helpforum.sky.com/t5/Sky-Stream/Service-disruption/m-p/5400035#M85303 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4813517">@HBsky</a>&nbsp;wrote:<BR />I regularly get signal dropping out and sky stream turning to blue screen. It happens every time it turns on and during watching programmes. Wired connection is showing strong internet connection.<HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4813517">@HBsky</a>&nbsp;if you have the puck connected via an ethernet cable, have you also switched the Wifi off in the puck's networking settings?&nbsp;</P> Thu, 22 Oct 2026 16:49:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Service-disruption/m-p/5400035#M85303 MarkGoldsmith 2026-10-22T16:49:21Z