topic Re: Upgrade issue in Sky Stream

Upgrade issue

Brodie27 — Mon, 19 Oct 2026 15:09:41 GMT

I see a offer for adding sky cinema for £10 in between sky adverts for new and existing customers but when I go to try to add it on my sky app or through box or customer service I get told it's £14 so is this false advertisement by sky

Re: Upgrade issue

MarkGoldsmith — Mon, 19 Oct 2026 18:25:50 GMT

@Brodie27 wrote:
I see a offer for adding sky cinema for £10 in between sky adverts for new and existing customers but when I go to try to add it on my sky app or through box or customer service I get told it's £14 so is this false advertisement by sky

Offers like that are usually limited for existing customers and don't apply to all existing customers. Unfortunately Sky doesn't usually publicise this in detail or the selection criteria for existing customers for this offer

Re: Upgrade issue

Yoghurt — Mon, 19 Oct 2026 20:46:54 GMT

@Brodie27 Yep it's £14 just now but keep checking the page as offeres change all the time