topic Re: Technical fault despite rebooting etc in Sky Stream

Technical fault despite rebooting etc

Tut5 — Tue, 13 Oct 2026 18:12:01 GMT

I am receiving technical fault all the time and interruptions to all channels despite rebooting turned everything off and reset and restarting

Re: Technical fault despite rebooting etc

J_ham — Wed, 14 Oct 2026 13:35:57 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Technical fault despite rebooting etc

baron75mk3 — Wed, 14 Oct 2026 17:43:32 GMT

I just had the same thing , a full reboot seemed to clear things up , i did it from the settings page

Re: Technical fault despite rebooting etc

baron75mk3 — Wed, 14 Oct 2026 18:31:30 GMT

@Tut5 Also i have done the suggestion that @SamK4 has suggested here

https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-technical-faults/td-p/4945430

, only difference is on my router i can completely disable IPV6 , hopefully it will solve the issue