https://helpforum.sky.com/t5/Sky-Stream/Netflix-will-not-load/m-p/5391902#M84751 <P>The app is present but it will not load to enter details&nbsp;</P> Mon, 12 Oct 2026 14:15:20 GMT ERW3 2026-10-12T14:15:20Z https://helpforum.sky.com/t5/Sky-Stream/Netflix-will-not-load/m-p/5391902#M84751 <P>The app is present but it will not load to enter details&nbsp;</P> Mon, 12 Oct 2026 14:15:20 GMT https://helpforum.sky.com/t5/Sky-Stream/Netflix-will-not-load/m-p/5391902#M84751 ERW3 2026-10-12T14:15:20Z https://helpforum.sky.com/t5/Sky-Stream/Netflix-will-not-load/m-p/5391991#M84755 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804756">@ERW3</a>&nbsp; &nbsp;Two things to try if not already. &nbsp;Turn your puck off at the power switch and leave it for at least 30 seconds then plug back in. &nbsp;Wait for it to reload and see if that has worked. &nbsp;If not go to Settings, System management, Resets &amp; updates, and select App refresh. &nbsp;This takes a few minutes so wait for it to automatically return you to the Home Screen and again see if that helps.</P> Mon, 12 Oct 2026 16:23:49 GMT https://helpforum.sky.com/t5/Sky-Stream/Netflix-will-not-load/m-p/5391991#M84755 Stephen+Mourton 2026-10-12T16:23:49Z