https://helpforum.sky.com/t5/Sky-Stream/Stream/m-p/5391443#M84727 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804306">@Andycooke-</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information if you want the community to assist. E.g broadband speed, isp, how it's connected, specifically patterns, what have you tried to resolve so far?</P><P>&nbsp;</P><P>Remember we are fellow customers on the community not sky and know nothing about your setup unless you tell us.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 11 Oct 2026 20:45:36 GMT mikealanr 2026-10-11T20:45:36Z https://helpforum.sky.com/t5/Sky-Stream/Stream/m-p/5391432#M84724 Picture freezes on several channels,sound ok Sun, 11 Oct 2026 20:21:50 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream/m-p/5391432#M84724 Andycooke- 2026-10-11T20:21:50Z https://helpforum.sky.com/t5/Sky-Stream/Stream/m-p/5391443#M84727 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804306">@Andycooke-</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information if you want the community to assist. E.g broadband speed, isp, how it's connected, specifically patterns, what have you tried to resolve so far?</P><P>&nbsp;</P><P>Remember we are fellow customers on the community not sky and know nothing about your setup unless you tell us.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 11 Oct 2026 20:45:36 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream/m-p/5391443#M84727 mikealanr 2026-10-11T20:45:36Z