Mr tony

Teaony — Sat, 10 Oct 2026 09:54:43 GMT

Puck not working

Re: Mr tony

lettice — Sat, 10 Oct 2026 10:08:43 GMT

Can you explain more please on how it's not working.

Have you tried a settings restart;

Go to Settings>Systems Management>Resets & Updates

Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

If it's not turning on at all, have a read of this Sky help article, namely performing the recovery procedure on step 4;

Dazzasky — Sat, 10 Oct 2026 12:24:13 GMT

@Teaony wrote:
Puck not working

In what way?