Changing Sky packsge

WelshLady73 — Wed, 07 Oct 2026 11:14:52 GMT

I have ordered a Sky Puck with the Sky Essentials package, I have changed my mind and want to upgrade to Sky Ultimate.

Is it possible to upgrade this package before my Puck arrives or is there an option on the Puck to upgrade?

Thanks to everyone who can assist me with this issue.

Re: Changing Sky packsge

MarkGoldsmith — Wed, 07 Oct 2026 11:19:55 GMT

@WelshLady73 wrote:
I have ordered a Sky Puck with the Sky Essentials package, I have changed my mind and want to upgrade to Sky Ultimate.
Is it possible to upgrade this package before my Puck arrives or is there an option on the Puck to upgrade?
Thanks to everyone who can assist me with this issue.

Hi @WelshLady73

Its quite possible you will need to wait for the puck to arrive now in order to activate your subscription before you can upgrade it. Once your subscription is active, you should be able to upgrade via your My Sky account.

Alternatively if you give Sky a call they may be able to adjust your subscription now before the puck arrives.

topic Changing Sky packsge in Sky Stream

Changing Sky packsge

Re: Changing Sky packsge