topic Re: Using sky at different Address in Sky Stream

Using sky at different Address

RoseJ56 — Wed, 07 Oct 2026 06:29:57 GMT

I've had a text stating that we're using our sky at a different address? That's not correct? We have 5 pucks and are all used here . I can provide photos to show inmace if needed

Re: Using sky at different Address

peter-marlow+1966 — Wed, 07 Oct 2026 06:42:38 GMT

Welcome to the forum We are all fellow customers on here like yourself

You will need to call sky about this issue

Re: Using sky at different Address

Dazzasky — Wed, 07 Oct 2026 07:39:55 GMT

Hi @RoseJ56

I have escalated your post to Sky. Keep an eye out for a blue chat bubble.

https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

Re: Using sky at different Address

Brill+Gill — Wed, 07 Oct 2026 10:39:13 GMT

Thanks for escalating this @Dazzasky. We’ve sent @RoseJ56 an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.