https://helpforum.sky.com/t5/Sky-Stream/Sky-puk/m-p/5385766#M84148 <P>My picture is awful and connection keeps dropping. The puk is very hot, I've had to unplug it to let it cool</P> Sat, 03 Oct 2026 17:38:30 GMT Beck19 2026-10-03T17:38:30Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puk/m-p/5385766#M84148 <P>My picture is awful and connection keeps dropping. The puk is very hot, I've had to unplug it to let it cool</P> Sat, 03 Oct 2026 17:38:30 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puk/m-p/5385766#M84148 Beck19 2026-10-03T17:38:30Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puk/m-p/5386117#M84188 <P>Hello, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4099484">@Beck19</a></SPAN>. I'll send you an invite to a private chat shortly and we can help you.</P> <P><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sun, 04 Oct 2026 14:09:41 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puk/m-p/5386117#M84188 SuperMatt 2026-10-04T14:09:41Z