https://helpforum.sky.com/t5/Sky-Stream/Blank-icons-using-Sky-puck/m-p/5385150#M84090 I'm getting blank icons on the user interface menu when scrolling through. I can see this has been an ongoing issue for many months, a thread is locked that goes back to August. I assume this is to hide the extent of the problem. Is there any update? Fri, 02 Oct 2026 17:51:02 GMT LaWinningest 2026-10-02T17:51:02Z https://helpforum.sky.com/t5/Sky-Stream/Blank-icons-using-Sky-puck/m-p/5385150#M84090 I'm getting blank icons on the user interface menu when scrolling through. I can see this has been an ongoing issue for many months, a thread is locked that goes back to August. I assume this is to hide the extent of the problem. Is there any update? Fri, 02 Oct 2026 17:51:02 GMT https://helpforum.sky.com/t5/Sky-Stream/Blank-icons-using-Sky-puck/m-p/5385150#M84090 LaWinningest 2026-10-02T17:51:02Z https://helpforum.sky.com/t5/Sky-Stream/Blank-icons-using-Sky-puck/m-p/5385670#M84130 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4797797">@LaWinningest</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;</P> <P>&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Sat, 03 Oct 2026 14:42:00 GMT https://helpforum.sky.com/t5/Sky-Stream/Blank-icons-using-Sky-puck/m-p/5385670#M84130 -Heather- 2026-10-03T14:42:00Z