topic Re: Technical Difficulties in Sky Stream

Technical Difficulties

chewman — Tue, 29 Sep 2026 18:16:34 GMT

When I'm trying to sign-up to a tv and and broadband bundle deal and switch from kcom, but keep getting met with the difficulties error at the very last step.

Ive tried to find a number to call with no luck, and the advice I've seen on here of going to the help section to get the numbers of no use as the number isn't there.

It's almost like sky doesn't want my money. Is there any way to get this resolved?

Re: Technical Difficulties

mikealanr — Tue, 29 Sep 2026 19:35:55 GMT

Hi @chewman

Sky's phone number is published here: https://www.sky.com/help/articles/viewing-help

We are fellow customers here on the community.

MikeAlanR

Re: Technical Difficulties

TimmyBGood — Tue, 29 Sep 2026 19:58:20 GMT

@chewman wrote:

and switch from kcom

I'd imagine the unique history of that particular service provider might cause issues.

Re: Technical Difficulties

chewman — Tue, 29 Sep 2026 20:01:02 GMT

I don't think that's likely at all my Neighbour switched from KCom to sky about a month ago with no issues.

Re: Technical Difficulties

chewman — Wed, 30 Sep 2026 08:57:25 GMT

No luck with that number I'm afraid.