https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5377295#M83909 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4787890">@Mandy_Winter</a>&nbsp;which Sky TV system are you using Sky Q or Sky Stream?</P> Wed, 23 Sep 2026 05:52:34 GMT Chrisee 2026-09-23T05:52:34Z https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5377098#M83908 Picture keeps freezing plus the TV seems to pop and the screen goes black for a split second. This has only started happening when we transferred over to Sky. This happening on multiple channels but mainly BBC1 Tue, 22 Sep 2026 18:33:44 GMT https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5377098#M83908 Mandy_Winter 2026-09-22T18:33:44Z https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5377295#M83909 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4787890">@Mandy_Winter</a>&nbsp;which Sky TV system are you using Sky Q or Sky Stream?</P> Wed, 23 Sep 2026 05:52:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5377295#M83909 Chrisee 2026-09-23T05:52:34Z https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5382548#M83910 <P>Sky Stream</P><P>&nbsp;</P> Tue, 29 Sep 2026 15:49:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5382548#M83910 Mandy_Winter 2026-09-29T15:49:31Z https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5382777#M83925 <P>Happening for me too. Pauses for a fraction of a second every 3 seconds, and audio sync is off.&nbsp; New Sky Stream customer. Only seems to happen with BBC and ITV through the main&nbsp; interface.</P><P>&nbsp;</P><P>And yet BBC iPlayer and ITVX apps play OK.</P> Tue, 29 Sep 2026 19:56:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Picture-Freezing/m-p/5382777#M83925 Jbradshaw777 2026-09-29T19:56:34Z