https://helpforum.sky.com/t5/Sky-Stream/Pin-locked-problems/m-p/5381323#M83832 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4793329">@Ruthturner25</a></SPAN>,<BR /><BR />Thanks for taking the time to join our Community and make your first post though we are sorry to see this is to report issues you're having with the parental controls on your Sky Stream <span class="lia-unicode-emoji" title=":confused_face:">😕</span><BR /><BR />I can appreciate this is very frustrating and I'd like to help get this sorted for you. I'll send you an invite to a private chat shortly and we can discuss this further.&nbsp;<BR />&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR /><BR />Thanks, Jason</P> Mon, 28 Sep 2026 09:28:08 GMT Jason- 2026-09-28T09:28:08Z https://helpforum.sky.com/t5/Sky-Stream/Pin-locked-problems/m-p/5380887#M83772 <P>Every time I try and watch a sky movie or TV program I am getting "your pin has been entered incorrectly 3 times, pin locked, please try again in 10 minutes". Problem is, I haven't tried to enter a pin at all! I get the same message on the parental&nbsp; settings page. Anyone else had this??</P> Sun, 27 Sep 2026 13:57:13 GMT https://helpforum.sky.com/t5/Sky-Stream/Pin-locked-problems/m-p/5380887#M83772 Ruthturner25 2026-09-27T13:57:13Z https://helpforum.sky.com/t5/Sky-Stream/Pin-locked-problems/m-p/5381323#M83832 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4793329">@Ruthturner25</a></SPAN>,<BR /><BR />Thanks for taking the time to join our Community and make your first post though we are sorry to see this is to report issues you're having with the parental controls on your Sky Stream <span class="lia-unicode-emoji" title=":confused_face:">😕</span><BR /><BR />I can appreciate this is very frustrating and I'd like to help get this sorted for you. I'll send you an invite to a private chat shortly and we can discuss this further.&nbsp;<BR />&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR /><BR />Thanks, Jason</P> Mon, 28 Sep 2026 09:28:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Pin-locked-problems/m-p/5381323#M83832 Jason- 2026-09-28T09:28:08Z