https://helpforum.sky.com/t5/Sky-Stream/Programme-cuts-out-after-a-minute/m-p/5379636#M83680 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4792159">@SueColeen</a>&nbsp;</P><P>&nbsp;</P><P>Not sure if you have tried this yet, but might be worth first giving the puck a reboot to see if that clears the issue.</P><P>&nbsp;</P><P>1. Go to Settings<BR />2. Go to System Management<BR />3. Press Select<BR />4. Go to Resets and Updates<BR />5. Press Select<BR />6. Go to Restart Device<BR />7. Press Select.<BR /><BR />Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.</P> Fri, 25 Sep 2026 15:40:03 GMT MarkGoldsmith 2026-09-25T15:40:03Z https://helpforum.sky.com/t5/Sky-Stream/Programme-cuts-out-after-a-minute/m-p/5379629#M83679 <P>Any programme I select plays for a minute then cuts out. A message says there is a technical fault. Please try later. Our second tv is working perfectly.&nbsp;</P> Fri, 25 Sep 2026 15:33:30 GMT https://helpforum.sky.com/t5/Sky-Stream/Programme-cuts-out-after-a-minute/m-p/5379629#M83679 SueColeen 2026-09-25T15:33:30Z https://helpforum.sky.com/t5/Sky-Stream/Programme-cuts-out-after-a-minute/m-p/5379636#M83680 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4792159">@SueColeen</a>&nbsp;</P><P>&nbsp;</P><P>Not sure if you have tried this yet, but might be worth first giving the puck a reboot to see if that clears the issue.</P><P>&nbsp;</P><P>1. Go to Settings<BR />2. Go to System Management<BR />3. Press Select<BR />4. Go to Resets and Updates<BR />5. Press Select<BR />6. Go to Restart Device<BR />7. Press Select.<BR /><BR />Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.</P> Fri, 25 Sep 2026 15:40:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Programme-cuts-out-after-a-minute/m-p/5379636#M83680 MarkGoldsmith 2026-09-25T15:40:03Z