https://helpforum.sky.com/t5/Sky-Stream/Unable-to-view-Sky-channels-with-puck/m-p/5378950#M83625 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3726595">@klat1970</a>&nbsp;wrote:<BR />We have just returned to Sky and initially I was told we would be unable to have sky streaming and would need Sky Q but then received a SKY Streaming Puck but that does not allow us to watch Sky Channels. Any ideas?<HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3726595">@klat1970</a>&nbsp;What is happening when you try to access the channels, and which channels in particular are you accessing? Also which of the Sky TV packages did you sign up to as the Essentials pack does have a very limited selection of channels included.</P> Thu, 24 Sep 2026 19:46:18 GMT MarkGoldsmith 2026-09-24T19:46:18Z https://helpforum.sky.com/t5/Sky-Stream/Unable-to-view-Sky-channels-with-puck/m-p/5378901#M83616 We have just returned to Sky and initially I was told we would be unable to have sky streaming and would need Sky Q but then received a SKY Streaming Puck but that does not allow us to watch Sky Channels. Any ideas? Thu, 24 Sep 2026 18:51:12 GMT https://helpforum.sky.com/t5/Sky-Stream/Unable-to-view-Sky-channels-with-puck/m-p/5378901#M83616 klat1970 2026-09-24T18:51:12Z https://helpforum.sky.com/t5/Sky-Stream/Unable-to-view-Sky-channels-with-puck/m-p/5378950#M83625 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3726595">@klat1970</a>&nbsp;wrote:<BR />We have just returned to Sky and initially I was told we would be unable to have sky streaming and would need Sky Q but then received a SKY Streaming Puck but that does not allow us to watch Sky Channels. Any ideas?<HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3726595">@klat1970</a>&nbsp;What is happening when you try to access the channels, and which channels in particular are you accessing? Also which of the Sky TV packages did you sign up to as the Essentials pack does have a very limited selection of channels included.</P> Thu, 24 Sep 2026 19:46:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Unable-to-view-Sky-channels-with-puck/m-p/5378950#M83625 MarkGoldsmith 2026-09-24T19:46:18Z