https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5376336#M83414 <P>For the past couple of months, my sky puck streaming service has really started to freeze regularly. It was working fine up until a couple of months ago and the costs for Sky going up all the time I finding it really frustrating that I can't get the service I'm paying for</P> Mon, 21 Sep 2026 21:57:20 GMT JamieB73 2026-09-21T21:57:20Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5376336#M83414 <P>For the past couple of months, my sky puck streaming service has really started to freeze regularly. It was working fine up until a couple of months ago and the costs for Sky going up all the time I finding it really frustrating that I can't get the service I'm paying for</P> Mon, 21 Sep 2026 21:57:20 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5376336#M83414 JamieB73 2026-09-21T21:57:20Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5377040#M83464 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Tue, 22 Sep 2026 17:08:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5377040#M83464 N_chill 2026-09-22T17:08:08Z