ITVX/Continue watching rail

mancsmark — Mon, 21 Sep 2026 12:12:25 GMT

I'm not sure what has changed, it worked originally.

Ever since I received my second device (Sky Glass TV) it now no longer recognises that I have watched anything on ITVX. If I watch something on ITV1 or 2 that has been cloud recorded, this does work with continue watching, but nothing watched on the app shows up.

It's almost like the ITVX app can no longer communicate with Sky OS.

It's very annoying as I now have "Big Brother - Next Episode" in my rail which I have already watched this morning on ITVX. It seems to appear there as initially it is cloud recorded before moving over the ITVX version.

I have refreshed/updated my apps several times and have restarted my Sky Glass and Sky Stream puck several times also.

Can anyone think of anything else I could try?

Re: ITVX/Continue watching rail

Sky_Gee — Tue, 22 Sep 2026 11:43:20 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic ITVX/Continue watching rail in Sky Stream

ITVX/Continue watching rail

Re: ITVX/Continue watching rail