Apple TV Sky stream issues.

RevRock — Sat, 19 Sep 2026 06:51:47 GMT

A problem started a couple of months ago. Avter viewing a programme on Apple pressing the home screen resulted first in a black screen which then turned red pressing the home button again then led to the puck locking forcing me to re boot.

The issue is on all Apple TV programmes but alson now the new season of Slow Horses I can only stream the sound there is no picture.

I have reinstalled Apple, my screen resolution in settings is fine. I have updated the Apple App. Unplugged HDMI cables tried a different HDMI port. Spoken to Sky technical help who said it was an Apple problem and to contact them.

Is there anything left that I should try?

Re: Apple TV Sky stream issues.

TSMandez — Sun, 20 Sep 2026 09:50:35 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Apple TV Sky stream issues. in Sky Stream

Apple TV Sky stream issues.

Re: Apple TV Sky stream issues.