https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-unstable/m-p/5373359#M82957 <P>My sky keeps going off stating technical fault I check Internet all good by sky keeps dropping 7 times already today&nbsp;</P> Fri, 18 Sep 2026 10:41:03 GMT Tjshaw 2026-09-18T10:41:03Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-unstable/m-p/5373359#M82957 <P>My sky keeps going off stating technical fault I check Internet all good by sky keeps dropping 7 times already today&nbsp;</P> Fri, 18 Sep 2026 10:41:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-unstable/m-p/5373359#M82957 Tjshaw 2026-09-18T10:41:03Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-unstable/m-p/5373365#M82958 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2699931">@Tjshaw</a>&nbsp; What is the wifi signal like?&nbsp; The speed to your hub is irrelevant if the wifi to the puck is unstable or slow.</P> <P>&nbsp;</P> <P>On the puck open netflix, go to Get Get help, run connection test, what speed is being reported?</P> Fri, 18 Sep 2026 10:44:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-unstable/m-p/5373365#M82958 GD1 2026-09-18T10:44:26Z