topic Streaming issue in Sky Stream

Streaming issue

Stef161 — Sun, 13 Sep 2026 16:43:54 GMT

A sudden fault occurred with my Sky streaming service, Technical fault message on screen, I tried powering down the puck and also the router but to no effect , WiFi connection was fine, contacted Sky , after 40 minutes Sky technical advisor was unable to rectify the problem but stated to me it was due to a software update carried by Sky which was causing problems with some streaming pucks , I am now waiting for a call back tomorrow afternoon hopefully to rectify the problem .

Re: Streaming issue

Bluemoon1 — Sun, 13 Sep 2026 17:31:07 GMT

I have had the issue today as well on Sky Sports football.. Unplugged the puck at the power cable in the back left it 10sec. plugged it back.in and Started the puck and so far no more issues. For now.

Re: Streaming issue

Lebowski126 — Tue, 15 Sep 2026 18:49:29 GMT

Hi, I have had sky stream for 2 weeks and I have to reset the box every day. It seems to struggle when doing basic functions. I'm giving it another week then cancelling it.