https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5369012#M82602 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4781392">@RyanClarke</a>&nbsp; Have you tried a restart of your puck.</P> <P>&nbsp;</P> <P>What error? we can't see what you see, so you need to state what the error message is.</P> Sat, 12 Sep 2026 17:01:31 GMT GD1 2026-09-12T17:01:31Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5369007#M82600 <P>None of the channels are coming up, doesn't say tv guide, can't watch the normal channels. When I play something it gives me an error&nbsp;</P> Sat, 12 Sep 2026 16:58:57 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5369007#M82600 RyanClarke 2026-09-12T16:58:57Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5369012#M82602 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4781392">@RyanClarke</a>&nbsp; Have you tried a restart of your puck.</P> <P>&nbsp;</P> <P>What error? we can't see what you see, so you need to state what the error message is.</P> Sat, 12 Sep 2026 17:01:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5369012#M82602 GD1 2026-09-12T17:01:31Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5369014#M82603 <P>Yes I've tried reconnecting the wifi unplugging and plugging Ethernet, restarted it so many times&nbsp;</P> Sat, 12 Sep 2026 17:02:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5369014#M82603 RyanClarke 2026-09-12T17:02:56Z