https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-freezees-amp-crashes/m-p/5368981#M82597 <P>Just switched to Sky and seriously regretting it - the puck keeps freezing &amp; crashing -&gt; restarts itself -&gt; freezes and crashes, etc.<BR />Was on the live chat for ages, didn't get resolved. Started router over and over, still not resolved. Should have stuck with EE, what a mare.</P> Sat, 12 Sep 2026 16:13:41 GMT scarfie 2026-09-12T16:13:41Z https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-freezees-amp-crashes/m-p/5368981#M82597 <P>Just switched to Sky and seriously regretting it - the puck keeps freezing &amp; crashing -&gt; restarts itself -&gt; freezes and crashes, etc.<BR />Was on the live chat for ages, didn't get resolved. Started router over and over, still not resolved. Should have stuck with EE, what a mare.</P> Sat, 12 Sep 2026 16:13:41 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-freezees-amp-crashes/m-p/5368981#M82597 scarfie 2026-09-12T16:13:41Z https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-freezees-amp-crashes/m-p/5369149#M82620 <P>I have a similar problem. I constantly get an error message saying: There is a technical fault with this programme Please try again later. I have rebooted and switched on and off several times. Once rebooted, it works for about 20 minutes and then starts freezing again. Don't know why I have entered into a 24 month contract. What a waste of money&nbsp;</P> Sat, 12 Sep 2026 20:39:07 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-freezees-amp-crashes/m-p/5369149#M82620 dissaponted 2026-09-12T20:39:07Z