topic Re: Waiting for programmes to load in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-programmes-to-load/m-p/5368041#M82519 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4780376">@Jay1210</a>&nbsp;wrote:<BR /><P>Just set up new puck. Loaded fine. Then &nbsp;iturned it off and when I turned it back on get home page but when I try to access a programme, I get a message 'waiting to load programmes' or technical issue.&nbsp;<BR /><BR /></P><P>wifi connection all okay</P><HR /></BLOCKQUOTE><P>Run a network check from the get help menu on the puck's Netflix app. This will give you an idea of the broadband speed actually being received by the device, not what an app tells you.&nbsp;</P><P>Also make sure network standby is turned on in the settings.&nbsp;</P> Fri, 11 Sep 2026 11:15:21 GMT Angel_Aka 2026-09-11T11:15:21Z Waiting for programmes to load https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-programmes-to-load/m-p/5368034#M82518 <P>Just set up new puck. Loaded fine. Then &nbsp;iturned it off and when I turned it back on get home page but when I try to access a programme, I get a message 'waiting to load programmes' or technical issue.&nbsp;<BR /><BR /></P><P>wifi connection all okay</P> Fri, 11 Sep 2026 11:11:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-programmes-to-load/m-p/5368034#M82518 Jay1210 2026-09-11T11:11:03Z Re: Waiting for programmes to load https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-programmes-to-load/m-p/5368041#M82519 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4780376">@Jay1210</a>&nbsp;wrote:<BR /><P>Just set up new puck. Loaded fine. Then &nbsp;iturned it off and when I turned it back on get home page but when I try to access a programme, I get a message 'waiting to load programmes' or technical issue.&nbsp;<BR /><BR /></P><P>wifi connection all okay</P><HR /></BLOCKQUOTE><P>Run a network check from the get help menu on the puck's Netflix app. This will give you an idea of the broadband speed actually being received by the device, not what an app tells you.&nbsp;</P><P>Also make sure network standby is turned on in the settings.&nbsp;</P> Fri, 11 Sep 2026 11:15:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Waiting-for-programmes-to-load/m-p/5368041#M82519 Angel_Aka 2026-09-11T11:15:21Z