https://helpforum.sky.com/t5/Sky-Stream/Add-skipping/m-p/5366225#M82377 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4721122">@Ralph_57</a>&nbsp;Try restarting your puck by&nbsp;going to Settings &gt; Resets &amp; updates &nbsp;&gt; restart device. &nbsp;This resolves minor software glitches that your puck may be accumulating. &nbsp;Hopefully that will work for you.</P> Tue, 08 Sep 2026 21:48:48 GMT Fothergill1 2026-09-08T21:48:48Z https://helpforum.sky.com/t5/Sky-Stream/Add-skipping/m-p/5366210#M82375 Add skipping has stopped and I'm still paying for it, would thier be a reason for this!! Tue, 08 Sep 2026 20:48:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Add-skipping/m-p/5366210#M82375 Ralph_57 2026-09-08T20:48:39Z https://helpforum.sky.com/t5/Sky-Stream/Add-skipping/m-p/5366225#M82377 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4721122">@Ralph_57</a>&nbsp;Try restarting your puck by&nbsp;going to Settings &gt; Resets &amp; updates &nbsp;&gt; restart device. &nbsp;This resolves minor software glitches that your puck may be accumulating. &nbsp;Hopefully that will work for you.</P> Tue, 08 Sep 2026 21:48:48 GMT https://helpforum.sky.com/t5/Sky-Stream/Add-skipping/m-p/5366225#M82377 Fothergill1 2026-09-08T21:48:48Z