Omg ok g daily problems with sky tv

E324L — Tue, 08 Sep 2026 19:34:54 GMT

Hi there

every time I put on sky and want to watch series or movie picture freezes couple of

times and I need to restart pluck. But it doesn't help. It's not possible to watch it anymore.
can you help. Maybe the pluck needs changing? O am watching prisoner and have already had frozen picture 8 times within 20 minutes. Kind regards E

Re: Omg ok g daily problems with sky tv

Coley-W95 — Wed, 09 Sep 2026 16:22:24 GMT

Hi there @E324L, welcome to the Community Forum. Sorry to see that you've been experiencing issues with your TV service. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Omg ok g daily problems with sky tv in Sky Stream

Omg ok g daily problems with sky tv

Re: Omg ok g daily problems with sky tv