Sky stream puck poor connection

Dan651984 — Mon, 07 Sep 2026 12:51:05 GMT

Hi hopefully someone can help my sky stream picks both say poor connection and I can barely watch tv with out it stop starting I have WiFi max and a booster pod as suggested by sky technical help but even though the booster sits less than 5 feet away from the puck still have poor connection

Re: Sky stream puck poor connection

Jen_out_of_Jen — Tue, 08 Sep 2026 09:09:28 GMT

Hi @Dan651984, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Sky stream puck poor connection in Sky Stream

Sky stream puck poor connection

Re: Sky stream puck poor connection