https://helpforum.sky.com/t5/Sky-Stream/Puck-and-WiFi-strength/m-p/5364523#M82287 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4776088">@TamL1</a>&nbsp;wrote:<BR /><P>I have internet extender but still showing fair wi-fi. The puck I use keeps going blank just for a few seconds but still spoils my enjoyment.&nbsp;</P><HR /></BLOCKQUOTE><P>You need to run a network check from the get help menu on the Netflix app on the puck. This is the <STRONG><EM>only</EM></STRONG> way to get an idea of the broadband speed <STRONG><EM>actually being received</EM></STRONG> by the puck.&nbsp;</P><P>What speed is reported by the Netflix app?</P> Sun, 06 Sep 2026 17:28:47 GMT Angel_Aka 2026-09-06T17:28:47Z https://helpforum.sky.com/t5/Sky-Stream/Puck-and-WiFi-strength/m-p/5364347#M82281 <P>I have internet extender but still showing fair wi-fi. The puck I use keeps going blank just for a few seconds but still spoils my enjoyment.&nbsp;</P> Sun, 06 Sep 2026 12:36:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-and-WiFi-strength/m-p/5364347#M82281 TamL1 2026-09-06T12:36:01Z https://helpforum.sky.com/t5/Sky-Stream/Puck-and-WiFi-strength/m-p/5364523#M82287 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4776088">@TamL1</a>&nbsp;wrote:<BR /><P>I have internet extender but still showing fair wi-fi. The puck I use keeps going blank just for a few seconds but still spoils my enjoyment.&nbsp;</P><HR /></BLOCKQUOTE><P>You need to run a network check from the get help menu on the Netflix app on the puck. This is the <STRONG><EM>only</EM></STRONG> way to get an idea of the broadband speed <STRONG><EM>actually being received</EM></STRONG> by the puck.&nbsp;</P><P>What speed is reported by the Netflix app?</P> Sun, 06 Sep 2026 17:28:47 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-and-WiFi-strength/m-p/5364523#M82287 Angel_Aka 2026-09-06T17:28:47Z